Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: Satellite Radio Broadcast cannot be Received

CAUTION / NOTICE / HINT

NOTICE:

Some satellite radio broadcasts require payment. A contract must be made between a satellite radio company and the user. If the contract expires, it will not be possible to listen to the broadcast.

WIRING DIAGRAM

PROCEDURE

1.

CHECK SURROUNDINGS

(a) Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.

*a

Example

*b

In a tunnel

*c

In a building

*d

Under an overpass

*e

On a forest or tree-lined path

*f

Between tall buildings

*g

Under a cliff or overhang

-

-

HINT:

If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.

OK:

Area above vehicle is not blocked.

NG

END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)

OK

2.

CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Check if CH001 (free broadcast) can be received.

OK:

CH001 can be received.

NG

GO TO STEP 6

OK

3.

CHECK DISPLAY SETTING

(a) Check the display screen.

Result

Proceed to

"SAT Ch Unauth" is displayed.

A

"-----" is displayed.

B

None of the displays above are shown.

C

B

THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME

C

GO TO STEP 6

A

4.

CHECK CONTRACT CONDITIONS

(a) Check if the pay-type contract has been extended, or if the contract period has ended.

OK:

Pay-type contract is valid.

NG

TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY

OK

5.

PERFORM ACTIVATION REFRESH

(a) Perform activation refresh by referring to the satellite radio company web site (https://care.siriusxm.com/retailrefresh_view.action).

OK:

Malfunction disappears.

HINT:

The XM radio ID that is necessary to perform activation refresh is displayed when CH000 is selected on the satellite radio.

OK

END

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

6.

CHECK DISPLAY

(a) Check the display screen.

Result

Proceed to

"SAT Ck Antenna" is displayed.

A

"SAT No Signal" is displayed.

B

"Loading" is displayed.

"SAT Ch Off Air" is displayed.

C

After "SAT Ch Unavail" is displayed, display automatically switches to CH001.

D

None of the displays above are shown.

E

B

END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)

C

CHANNEL IS CURRENTLY NOT BEING BROADCASTED. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR. (CHECH WITH RADIO STATION)

D

CHANNEL BROADCAST HAS ENDED (CHECH WITH RADIO STATION)

E

GO TO STEP 11

A

7.

INSPECT NO. 3 ANTENNA CORD SUB-ASSEMBLY

Click here

NG

REPLACE NO. 3 ANTENNA CORD SUB-ASSEMBLY

OK

8.

INSPECT NO. 2 ANTENNA CORD SUB-ASSEMBLY

Click here

NG

REPLACE NO. 2 ANTENNA CORD SUB-ASSEMBLY

OK

9.

INSPECT ANTENNA CORD SUB-ASSEMBLY

Click here

NG

REPLACE ANTENNA CORD SUB-ASSEMBLY

OK

10.

REPLACE ROOF ANTENNA ASSEMBLY

(a) Replace the roof antenna assembly with a new or known good one.

Click here

(b) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

(c) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

OK:

No DTCs are output.

OK

END

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

11.

CHECK CURRENTLY SELECTED CHANNEL

(a) Confirm if CH000 is currently selected.

OK:

CH000 is selected.

OK

END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.)

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

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