Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: Cellular Phone Registration Failure

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed.

Click here

PROCEDURE

1.

CHECK USAGE CONDITIONS

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer first.

  • The operation of the cellular phone has been confirmed
  • The "Bluetooth" setting of the cellular phone is set to on
  • The Wi-Fi setting of the cellular phone is set to off
  • The operating system and software of the "Bluetooth" device are the latest versions
  • There are no other radio wave emitting devices (Wi-Fi communication device, etc., which emit radio waves in the 2.4 GHz frequency band) inside the vehicle.

(b) Perform the registration procedure for the cellular phone again and check that it registers correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B

A

END

B

2.

RESTART

(a) Turn off the cellular phone and then turn it on again.

(b) Turn the ignition switch off and then turn it to ON again.

(c) Perform the registration procedure for the cellular phone again and check that it registers correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B

A

END

B

3.

MOVE CELLULAR PHONE

(a) Move the cellular phone close to the in-vehicle device.

(b) Perform the registration procedure for the cellular phone again and check that it registers correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B

A

END

B

4.

CLEAR REGISTERED DEVICE INFORMATION

(a) Clear all "Bluetooth" devices registered to the cellular phone and in-vehicle device.

(b) Perform the registration procedure for the cellular phone again and check that it registers correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B

A

END

B

5.

CHECK OPERATION USING OTHER VEHICLE

(a) Using another vehicle, perform the registration procedure for the cellular phone again and check that it registers correctly.

HINT:

  • Make sure to obtain the permission of the customer first.
  • After the inspection, clear the registered information and usage history acquired during the inspection.
  • If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B

A

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

B

6.

REPLACE CELLULAR PHONE

(a) Using another "Bluetooth" compatible cellular phone, perform the registration procedure and check that it registers correctly.

HINT:

  • Make sure to obtain the permission of the customer first.
  • After the inspection, clear the registered information and usage history acquired during the inspection.
  • If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B

A

CELLULAR PHONE MALFUNCTION (CHECK CUSTOMER`S CELLULAR PHONE)

B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

    READ NEXT:

     Cellular Phone Inspection

    PROCEDURE 1. CHECK USAGE CONDITIONS (a) Check that the vehicle and cellular phone meet the following conditions: NOTICE: If changing cellular phone settings, upda

     USB Audio System Recognition/Play Error

    WIRING DIAGRAM CAUTION / NOTICE / HINT NOTICE: Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be n

     Speaker Circuit

    WIRING DIAGRAM CAUTION / NOTICE / HINT NOTICE: When replacing the telematics transceiver, make sure to replace it with a new one. Depending on the parts that are replaced during vehicle

    SEE MORE:

     Initialization

    INITIALIZATION RESET BACK-UP BATTERY CONDITION HINT: If the back-up battery (mobilephone battery) has been replaced, it is necessary to perform the Reset Backup Battery Condition procedure. (a) Enter the following menus: Body Electrical > Telematics > Utility Tester Display

     Suggestion function (if equipped)

    Displays suggestions to the driver in the following situations. To select a response to a displayed suggestion, use the meter control switches. ■ Suggestion to enable the power back door (if equipped) If the power back door system is disabled (setting on set to off) and the power back door switc

    © 2020-2024 Copyright www.tcorollacross.com