Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: Lost Communication with Body Control Module Missing Message (U014087,U015587,U016387)

Toyota Corolla Cross (2022-2025) Service Manual / Audio & Visual & Telematics / Telematics / Telematics System / Lost Communication with Body Control Module Missing Message (U014087,U015587,U016387)

DESCRIPTION

These DTCs are stored when a malfunction occurs in the CAN communication circuit.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

DTC Output from

Priority

U014087

Lost Communication with Body Control Module Missing Message

CAN reception error

CAN communication system

Telematics

B

U015587

Lost Communication with Instrument Panel Cluster (IPC) Control Module Missing Message

CAN reception error

CAN communication system

Telematics

B

U016387

Lost Communication with Navigation Control Module Missing Message

CAN reception error

CAN communication system

Telematics

B

PROCEDURE

1.

CLEAR DTC

(a) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs
NEXT

2.

CHECK FOR DTC

(a) Check for DTCs.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

DTCs are not output.

A

DTCs are output.

B

HINT:

  • If CAN communication system malfunction DTCs are output, they may also be output for other systems.
  • If the CAN communication system has been checked and repaired in other systems, the DTC will not be output after rechecking for DTCs.
  • If the DTC is output frequently, duplicate the conditions that cause a malfunction and perform the check again, even though the DTC was not output after rechecking for DTCs.

    Click here

A

USE SIMULATION METHOD TO CHECK

B

GO TO CAN COMMUNICATION SYSTEM

  • for HEV Model:

    Click here

  • for Gasoline Model:

    Click here

    READ NEXT:

     Does not Recognize Voice Commands Performed to Contact Support Center

    PROCEDURE 1. CHECK COMMUNICATION BASED VOICE RECOGNITION FUNCTION (a) While paying attention to the condition of the spoken voice command, say "Find a gas stat

     Remote Engine Starter does not Operate

    CAUTION / NOTICE / HINT NOTICE: Before replacing the certification ECU (smart key ECU assembly), refer to smart key system (for Entry Function) Precaution. for HEV Model: Click here for

     DCM Data Signal Circuit between Radio Receiver and DCM

    DESCRIPTION This circuit is used to send and receive signals between the DCM (telematics transceiver) and the radio and display receiver assembly. WIRING DIAGRAM PROCEDURE 1.

    SEE MORE:

     Removal

    REMOVAL CAUTION / NOTICE / HINT COMPONENTS (REMOVAL) Procedure Part Name Code 1 FRONT SEAT ASSEMBLY - - - - 2 FRONT SEAT FRONT CUSHION SHIELD 71868N - - - 3 FRONT SEAT CUSHION SHIELD 71812D

     Only Wireless Control Function is Inoperative

    DESCRIPTION The door control receiver receives signals from the door control transmitter assembly and sends these signals to the main body ECU (multiplex network body ECU). The main body ECU (multiplex network body ECU) then controls all doors by sending lock/unlock signals to each door, and sends h

    © 2020-2025 Copyright www.tcorollacross.com