Toyota Corolla Cross Owners & Service Manuals

Toyota Corolla Cross: Problem Symptoms Table

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.
  • When a symptom indicates that a service is malfunctioning, use the GTS to check whether the service subscription is active.

    Click here

Voice Guidance

Symptom

Suspected Area

Link

"Communication Module failure detected, please contact your dealer" message is played

Diagnostic Trouble Code Chart

(Red Indicator has failed and cannot indicate a failure)

"Communication Module Activation Failed" message is played

Contact Telematics Service Provider to verify any network problems

-

Wait for a while, then move to different location and retry (try to find location with better signal reception)

-

Diagnostic Trouble Code Chart

"Unable to Connect the Emergency Call Center" or "Unable to Connect to the Call Center" message is played

Wait for a while, then move to different location and retry (try to find location with better signal reception)

-

Perform Vehicle Inquiry on GTS and verify subscription status

-

Refer to "UNABLE TO CONNECT TO CALL CENTER"

"Safety Connect is not active" message is played

Perform Vehicle Inquiry on GTS and verify subscription status

-

Explain to the customer that the system is in shipping mode, and confirm whether or not they would like to change to active mode

-

Indicator Condition

Symptom

Suspected Area

Link

Green indicator abnormal (Remains OFF)

Refer to "GREEN INDICATOR REMAINS OFF"

Red indicator abnormal (Remains ON)

Refer to "RED INDICATOR REMAINS ON"

Illumination on the manual (SOS) switch panel does not turn on

Proceed to "Emergency Call Switch Illumination Circuit"

Emergency Call Function

Symptom

Suspected Area

Link

The operator's voice is wavering/choppy during the emergency call

Set the volume at the default or lower if the customize volume is set to a value larger than the default

    READ NEXT:

     Terminals Of Ecu

    TERMINALS OF ECU CHECK DCM (TELEMATICS TRANSCEIVER) Terminal No. (Symbol) Terminal Description Condition Specified Condition I200-1 (+B

     Diagnosis System

    DIAGNOSIS SYSTEM DESCRIPTION (a) The DCM (telematics transceiver) control the vehicle safety connect system functions. Safety connect system data and Diagnostic Trouble Codes (DTCs) can be read

     Data List / Active Test

    DATA LIST / ACTIVE TEST DATA LIST NOTICE: In the table below, the values listed under "Normal Condition" are reference values. Do not depend solely on these reference values when decidi

    SEE MORE:

     Transmission Fluid Pressure Sensor/Switch "A" Circuit Range/Performance (P084000,P28287F)

    DESCRIPTION The TCM controls the secondary oil pressure based on the secondary oil pressure signal output by the oil pressure sensor. DTC No. Detection Item DTC Detection Condition Trouble Area MIL Memory Note

     Electronic Brake Booster Motor "A" Over Temperature (C11704B)

    DESCRIPTION When the temperature sensor inside the electric brake booster (brake booster with master cylinder assembly) meets the detection conditions, this DTC is stored. DTC No. Detection Item DTC Detection Condition Trouble Area MIL

    © 2020-2024 Copyright www.tcorollacross.com